When the product you trusted hurt you, the manufacturer's lawyers are already preparing their defense. Segal Law Firm goes after every party in the chain, designer, manufacturer, distributor, seller, to recover what you're owed.
Product liability cases are complex, document-heavy, and often pit one injured person against a multi-billion dollar corporation. We've built our reputation on cases like these, and we have the resources and experts to win them.
The three kinds of product defect
New York recognizes three distinct theories of product liability: a <strong>design defect</strong> (the product is dangerous even when made correctly), a <strong>manufacturing defect</strong> (something went wrong with this specific unit), and a <strong>failure to warn</strong> (the seller didn't adequately warn about a known risk).
Any party in the chain of distribution, manufacturer, distributor, retailer, can be liable. We identify every responsible party so the recovery isn't limited to one defendant's insurance.
What you may recover
Medical bills (past & future)
Lost wages & earning capacity
Pain and suffering
Permanent disability
Punitive damages (in some cases)
Wrongful death damages
What to do after a product injury
Preserve the product, it's the single most important piece of evidence.
DO NOT throw out the product
Bag and store it exactly as it was at the time of injury. Don't 'test' it or take it apart, that destroys evidence.
Photograph everything
The product, packaging, instructions, warning labels, your injuries, and the scene where it failed.
Save the paperwork
Receipts, packaging, instructions, warranties, registration. Anything that proves where and when you bought it.
Call us before contacting the manufacturer
They'll ask to 'inspect' or 'recover' the product. Once it's in their hands, it can vanish.
Why injured consumers choose Segal
Engineering & medical experts
Mechanical engineers, materials scientists, biomechanics specialists. Product cases are won with experts, we have the network.
We trace every responsible party
Manufacturer, contract manufacturer, distributor, retailer, importer. Each adds insurance coverage to the case.
We take on corporate defense
Big manufacturers retain elite firms. We've fought them for decades and know how to push past the playbook.
Resources to litigate long
Product cases are document- and expert-intensive. We advance all costs and stay in the fight for as long as it takes.
Related situations
Injuries like these sometimes overlap with other areas of law. These pages may be helpful background, whether any of them applies to your situation is something an attorney would need to review with you.
The single fastest way to lose a product case is to discard, repair, or alter the defective item. Bag it, store it, and call us before anyone touches it.
Airbag failures, accelerator defects, tire blowouts, seatbelt failures, fuel-system fires. Auto cases pair with crash investigation.
Industrial machinery
Missing guards, defective controls, inadequate warnings. Often involves both a product case and a workplace claim.
Power tools & equipment
Saws, nailers, grinders, pressure washers. Many injuries trace to design choices the manufacturer could have prevented.
Household appliances
Stoves, washers, microwaves, space heaters causing fires, electrocutions, or burns.
Medical devices
Hip and knee implants, surgical mesh, IVC filters, CPAP machines. We track ongoing recalls and MDL litigation.
Pharmaceutical injuries
Drugs with undisclosed side effects, contaminated medications, mislabeled prescriptions.
Children's products
Cribs, strollers, car seats, toys. Children are owed the highest duty of care.
Electronics & batteries
E-bike and lithium-ion battery fires, vape device explosions, overheating devices.
A deeper look
How a New York product liability case is proven, valued, and won
Product cases move differently than a typical negligence claim. New York allows strict liability, meaning a manufacturer can be responsible for a defective product without proof of carelessness, but proving the defect itself, and beating back a well-funded corporate defense, still takes real work. Here is what that process actually looks like.
Strict liability, negligence, and breach of warranty
New York recognizes three overlapping legal theories in a product case. Under strict products liability, a plaintiff must show the product was defective, the defect existed when it left the defendant's control, and the defect caused the injury, without needing to prove the manufacturer was careless. Negligence looks instead at whether the manufacturer or seller failed to exercise reasonable care in design, manufacture, testing, or warnings.
Breach of implied warranty of merchantability adds a third path, arguing the product was not fit for its ordinary intended use. We typically plead all three theories together, since each survives different defenses and requires slightly different proof at trial.
Design defect: the risk-utility test
New York courts apply a risk-utility balancing test to design defect claims, weighing the product's utility against the risk it poses, the availability of a feasible safer alternative design, the cost of that alternative, and the awareness of the danger by the ordinary user. A feasible alternative design is often the single most important piece of evidence in the case.
We retain mechanical and materials engineers to build or identify that alternative design and show it was economically and technically achievable at the time the product was manufactured. Without that alternative-design proof, even a genuinely dangerous product can be hard to win at trial.
Manufacturing defects and failure to warn
A manufacturing defect claim is narrower: it argues that this specific unit departed from the manufacturer's own specifications, even if the design itself was safe. Proof often comes from comparing the failed unit to an exemplar built to spec, along with quality-control and batch records obtained in discovery.
A failure-to-warn claim asks whether the manufacturer adequately warned of a non-obvious danger it knew or should have known about. Warnings must be conspicuous, specific to the actual risk, and located where a user will see them before the danger arises, not buried in a manual no one reads.
Who can be sued, the chain of distribution
New York law allows a claim against every commercial entity in the chain of distribution: the manufacturer, any component-part maker, the distributor, the importer, and the retailer. This matters practically because each entity may carry a separate insurance policy, and a foreign manufacturer with no US assets is far easier to collect from once a domestic distributor or retailer is also named.
We investigate the full supply chain early, often through product labeling, purchase records, and pre-suit disclosure demands, so the case isn't limited to whichever defendant happens to be easiest to identify.
Manufacturer and parent companies
Component part suppliers
Distributors and importers
Retailers and online marketplaces
Design and engineering firms
Testing and certification labs where relevant
The statute of limitations and evidence preservation
Personal injury product claims in New York generally must be filed within three years of the injury under CPLR 214. Breach-of-warranty claims run under a different four-year UCC clock from the date of sale or delivery, which can sometimes preserve a claim after the personal injury statute has run, particularly for a defect discovered years after purchase.
Spoliation is the biggest risk in these cases. If the product is discarded, repaired, or altered before a defense expert can inspect it, a court can sanction the case or even dismiss claims tied to the destroyed evidence. We send preservation letters immediately and, where needed, arrange a joint inspection protocol before any testing occurs.
What the defense will argue
Manufacturers typically raise misuse, arguing the injury happened because the product was used in a way not reasonably foreseeable, or substantial modification, arguing a third party altered the product after it left the factory. They will also point to comparative fault, arguing the user ignored a warning or bypassed a safety guard.
New York apportions damages under a pure comparative negligence rule, so even if a jury finds the injured person partly at fault, recovery is reduced rather than eliminated. We build the record early to minimize any misuse argument, including how the product was actually being used at the moment of failure.
Recalls, MDLs, and mass tort coordination
A federal recall or CPSC notice is strong evidence of a known defect, but it is not required to bring a claim and it does not resolve one. Many defective device and pharmaceutical cases are coordinated in a multidistrict litigation (MDL) for shared discovery, while each plaintiff's individual damages are still valued and, if needed, tried separately.
We track active recalls and MDL dockets relevant to medical devices, e-bike batteries, and consumer products, and we coordinate with national counsel on shared engineering and regulatory evidence when it strengthens a client's individual case.
Valuing a product liability case
Damages include past and future medical treatment, lost wages and diminished earning capacity, pain and suffering, permanent disability or disfigurement, and, in fatal cases, wrongful death damages for the surviving family. Because strict liability does not require proving intent, punitive damages are less common but available where the evidence shows the manufacturer knew of the danger and disregarded it.
Because these cases usually name well-insured corporate defendants, and because a design-defect theory implicates every unit sold, not just the one that injured our client, properly built product cases can carry significantly higher value than an equivalent single-vehicle or premises claim.
Areas we serve for product liability claims
We represent injured consumers throughout Manhattan, Brooklyn, Queens, the Bronx, Long Island, and Staten Island, and we bring claims against manufacturers and retailers wherever the product was sold or the injury occurred, including cases filed in state and federal court.
Manhattan
Brooklyn
Queens
The Bronx
Staten Island
Long Island
Nassau County
Suffolk County
Westchester County
E-bike & battery fire claims
Medical device & MDL litigation
Workplace machinery claims
Frequently asked
Answers before you call
Do I have to prove the company was 'negligent'?+
Not necessarily. New York allows strict product liability, meaning a manufacturer can be liable if the product was defective and caused injury, even without proof of carelessness. There are also negligence and breach-of-warranty theories.
What if the product was recalled?+
A recall is helpful evidence but not the end of the case. We pursue claims for injuries that happened before, during, or after recall, and recall communications themselves often help prove notice.
I no longer have the product. Do I still have a case?+
It's much harder, but not impossible. Photos, repair records, expert reconstruction, and recall history can sometimes substitute. Call us, don't assume your case is over.
Who exactly do you sue?+
Typically every entity in the chain of distribution, manufacturer, contract manufacturer, distributor, importer, and retailer. Each one may carry separate insurance.
How long do I have to file?+
Generally three years from injury for personal injury claims in New York, but discovery rules can change the start date. Don't wait, call us early.
What does it cost?+
Nothing upfront. Product cases are expensive to prosecute, we advance every dollar and only get paid out of the recovery.
What is a 'design defect' versus a 'manufacturing defect'?+
A design defect means the product is dangerous even when it's built exactly as intended. A manufacturing defect means this particular unit deviated from the manufacturer's own specifications. Both can support a claim, but the proof looks different for each.
Can I sue if I bought the product used or secondhand?+
Often yes, particularly if the defect was present when the product was originally manufactured and sold, but the analysis is fact-specific. We review the purchase history and condition of the product to determine which defendants remain viable.
Does a warning label protect the manufacturer from liability?+
Not automatically. A warning has to be conspicuous, specific to the actual danger, and placed where a user will see it before the risk arises. A vague or buried warning does not shield a manufacturer from a failure-to-warn claim.
What if I was partly at fault for how I used the product?+
New York follows pure comparative negligence, so partial fault reduces your recovery rather than barring it entirely. We work to show the product was used in a reasonably foreseeable way.
Are e-bike and lithium-ion battery fire cases product liability claims?+
Often, yes. Many of these fires trace to defective battery cells, chargers, or wiring that failed under normal use. We investigate the specific battery and charger involved and identify every manufacturer and importer in the supply chain.
How long does a product liability case take in New York?+
Many resolve in one to three years, but cases involving multidistrict litigation, complex engineering testimony, or overseas manufacturers can take longer. We keep clients updated at every stage.
Contact
Hurt by a defective product? Let's talk.
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